Written by 5:38 pm Airline Updates

AC: AC – HKG Flight suspension / SKCH handling (POS-CA)

Airline : AIR CANADA (AC)

We regret to inform you that as a result of the recently announced travel ban to Hong Kong our service will be suspended.

Details are as following:

AC 7 YVRHKG is suspended, service to resume on April 23rd, 2022

AC 8 HKGYVR to be suspended after March 6th, 2022, service to resume on April 24th, 2022

AC 15 YYZHKG is suspended, service to resume on May 1st, 2022

AC 16 HKGYYZ is suspended, service to resume on May 1st, 2022

The following reprotection guidelines should be considered:

Route suspension exception applies, rebooking allowed within 30 days from flight resume date

  • E.g  AC 7 YVRHKG 27MAR flight cancelled  
    • rebook per SKCH policy up to May 23, 2022
    • rebook per Goodwill Change policy beyond May 23,2022 (Fare difference applies)

For affected HKG departures, connecting through other AC pacific gateways permitted under the reprotection guidelines:

e.g  AC 8 HKG-YVR can reroute to HKG-NRT/ICN – YVR

Please review the SKCH Policy attached for more details and update your teams accordingly.

SKCH reprotection must occur AFTER flight status is updated to UN/TK. Waiver applied must be correctly endorsed, please make sure your team reviews the latest SKCH policy guidelines to avoid debit memos on ticketing errors.

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