FLASH Canada – February 23, 2023
In this issue: Two New Routes with Air Canada & United Airlines | Minimum Connection Times | Ready to Europe Sale | Booking & Ticketing Policy – Refunds & Voids | Air Canada Introduces Digital Identification | Enter to Win the Air Canada Flash Quiz | Top Travel Experience Upgrades | Seize the Savings | Our Policies
Two New Routes with Air Canada & United Airlines
Air Canada and United Airlines will be offering more than 260 daily transborder flights and two new routes for summer 2023, including a new United-operated flight between Washington-Dulles and Calgary, and a new Air Canada-operated flight between Washington-Dulles and Vancouver.
New flight schedule:
| Flight | Departs | Arrives | Frequency |
| AC 1036 | Vancouver 8:15 | Washington 16:16 | Mon, Wed, Thu, Fri, Sun |
| AC 1037 | Washington 17:10 | Vancouver 20:01 | Mon, Wed, Thu, Fri, Sun |
| UA 2221 | Calgary 13:30 | Washington 19:54 | Daily |
| UA 1125 | Washington 9:00 | Calgary 11:59 | Daily |
A coordinated shuttle schedule will also be available throughout the day between Air Canada and United Airlines hubs.
Minimum Connection Times
For a smooth connection between flights, it’s important to give travellers adequate time between the arrival of their first flight and the departure of their next, to allow for security checks and any terminal changes.
Learn more
Ready to Europe Sale
For a limited time, your clients can save on all flights to Europe for travel from March 1 – September 30, 2023.
Hurry, offer ends March 1, 2023.
Learn more
Booking & Ticketing Policy – Refunds & Voids
Please be reminded that all confirmed and/or waitlisted space must be cancelled prior to refunding or voiding a ticket, per our Booking and Ticketing policy terms.
Please refer to our CRS Booking and Ticketing Policy for more policy terms.
Air Canada Introduces Digital Identification
This week, we announced the launch of Digital Identification through the Air Canada mobile app, which allows travellers to access multiple touchpoints along their journey without needing to show their boarding pass or government ID. The pilot project is currently underway for select travellers departing from YVR to YWG, and for eligible customers entering the Maple Leaf Lounge and Air Canada Café at YYZ.
If travellers don’t wish to use the new Digital Identification feature, they can board their flight as they currently do according to their zone.
Enter to Win the Air Canada Flash Quiz
Test your knowledge of content featured in the Air Canada Flash for the chance to win prizes! Every month from now until December, we’ll be giving away Air Canada-branded merchandise prizes worth up to $100.
To participate, follow the link below and successfully answer the Flash Quiz questions about previous Flash content.
Enter now
Top Travel Experience Upgrades
Your clients can take their travel to the next level with a wide range of upgrades. Read all about it in our latest article with Travel Market Report.
Read more
Seize the Savings
There’s never been a better time to seize the sun. Your clients can save big when travelling to one of our destinations in Mexico, the Caribbean and Latin America before June 30, 2023. Hurry, this offer ends on February 27, 2023. Plus, offer them a superior flying experience with convenient travel and rewarding advantages. Aeroplan points are awarded on every flight and a carry-on is always included in the fare.
Learn more
Important: Our Policies
We encourage you to refer to our Agent Reference page at aircanada.com/agents for the latest versions of our policies.
Latest updates:
- Schedule Change for Travel Agents – now in HTML format
- Daily Travel Outlook Travel Alert Rebooking Policy – formally known as Travel Advisory
- Queues to the Rates Desk – formally known as Pricing Assistance
- CRS Booking and Ticketing Policy
- Refundable Tax Guide