Due to operational reasons, incoming flight AI119, dated 01Mar23, from Mumbai (BOM) to New York (JFK), is rescheduled to arrive in JFK at 1400 hrs.
Consequently, flight AI116, dated 01Mar23, from New York (JFK ) to Mumbai (BOM) is now rescheduled to depart from JFK at 1700 hrs LT on 01Mar23.
The Check-in counter for this flight will be opened at 1400 hrs LT and Closed at 1600 hrs LT on 01Mar23 and arrive BOM at 1740 LT + 1.
PNR’s are updated, and details are queued to your office. Please action the queue in consultation with guests.
To facilitate our esteemed guests with their Inbound and Outbound flight/connection, please rebook and reissue their tickets with Nil ADC. Revised flight booking may be secure as far as possible in the same RBD or available RBD, provided it is in the same cabin.
While reissuing the ticket, please use the following waiver code in the endorsement box.
W/AI IRR DELAY/AI###/DDMMMYY
-AND-
Incorporate the following OSI Remark in PNR
3 OSI AI IRR DELAY/AI###/DDMMMYY
Where
### : Flight Number
DDMMMYY: Date on which flight is cancelled.
-AND-
Whenever technically possible, the indicator in the fare construction must show “I-“:
e.g.
Old fare construction: JFK AI X/DEL IT.END XF JFK 4.5
New Ticket fare construction: I – JFK AI X/DEL IT.END XF JFK 4.5
If the guest request to reschedule the flight to a future date, please use the above waiver code in the endorsement box while reissuing the ticket. Revised flight booking may be secure as far as possible in the same RBD or available RBD, provided it is in the same cabin.
If the guest requests a refund of the ticket, please use the above waiver code in the OSI remark of PNR before cancelling the same & processing the refund, and in the ticket’s coupon remark – wherever possible.
To avoid inconvenience to our esteemed guests, please disseminate the above information to guests booked through your agency (including your sub-agents)
Air India makes all efforts to appraise our esteemed guests if there is a disruption. To relay the vital information promptly to esteem guests, we request you to incorporate all guests’ origin and destination contact (mobile) numbers and email addresses in the PNR.
Air India sincerely regrets the inconvenience caused due to the delayed departure and arrival of the flight.