Due operational reasons, incoming flight AI 119, dated 02FEB24 from MUMBAI (BOM) to JFK, is delayed, and arriving at JFK 1210hours LT on 02FEB24
Consequently, flight AI 116, dated 02FEB24, scheduled to depart from JFK at 1055 hours LT, is now rescheduled to depart at 1440 hours LT on 02feb24.
The Check-in counters for this flight will open at 1030hrs and close at 1330hoursLT 02feb24
To facilitate our esteemed guests with their Inbound and Outbound flight/connection, please rebook and reissue their tickets with Nil ADC. Revised flight booking may be secure as far as possible in the same RBD or available RBD, provided it is in the same cabin.
While reissuing the ticket, please use the following waiver code in the endorsement box.
W/AI IRR DELAY/AI###/DDMMMYY
-AND-
Incorporate the following OSI Remark in PNR
3 OSI AI IRR DELAY/AI###/DDMMMYY
Where
### : Flight Number DDMMMYY: Date on which flight is canceled
AND-
Whenever technically possible, the indicator in the fare construction must show “I- “:
e.g.
Old fare construction: JFK AI X/DEL IT.END XF JFK 4.5
New Ticket fare construction: I – JFK AI X/DEL IT.END XF JFK 4.5
If the guest requests to reschedule the flight to a future date, please use the above waiver code in the endorsement box while reissuing the ticket. Revised flight booking may be secure as far as possible in the same RBD or available RBD, provided it is in the same cabin.
If the guest requests a refund of the ticket, please use the above waiver code in the OSI remark of PNR before canceling the same & processing the refund, and in the tickets” coupon remark – wherever possible.
To avoid inconvenience to our esteemed guests, please disseminate the above information to guests booked through your agency (including your sub-agents)
Air India makes all efforts to appraise our esteemed guests if there is a disruption. To relay the vital information promptly to esteem guests, we request you to incorporate all guests’ origin and destination contact (mobile) numbers and email addresses in the PNR.
Air India sincerely regrets the inconvenience caused due to the delayed departure and arrival of the flight.