EK Update – 22 April,2022
| EMIRATES COVID-19 TRAVEL WAIVER POLICY – UPDATED POLICY |
Dear Travel Partner, Effective 07 April,2022, please take note of the below revision / policy update made to tickets issued on or after 12 October,2021.This travel waiver policy supersedes any previously issued COVID-19 travel waiver policy. EK Partner’s Portal has been updated to reflect the below revision. REVISED : Bookings and Tickets issued on or after 12 October 2021 Tickets booked and issued on or after 12 October 2021 and on or before 30 April 2022 with at least one coupon with a scheduled Emirates departure on or before 31 August 2022 have the following options available: Changes and Reissues: Tickets to be rebooked in ticketed RBD to the same destination or to/from DXB. Reissue fee is waived. Difference in fare due to higher RBD/booking class, change in travel season or change of destination must be collected. In case of no-show, penalty applies as per fare rules. Please continue to use code “ROGW006 DUE COVID-19” Keep your Ticket: A passenger holding an eligible ticket can cancel their existing booking and the original ticket can be kept with an open coupon status for 760 days from date of original ticket issue. Passengers must contact their booking agent prior to 760 day ticket expiry in order to avail either of the following options – Reissue or refund: Reissue: Existing ticket will then be accepted and must be reissued at face / residual value as payment for a new ticket for any date/flight. Refer to Changes and Reissues for the options available for changing an itinerary.Please continue to use code “ROGW006 DUE COVID-19” Refund & No-show Bookings: Please refer to the Refund Process – COVID19 section for calculations. In case of no-show, penalty applies as per fare rules. Thank you for your ongoing partnership, for more information on all of Emirates products, services and latest news please visit the Emirates Partners Portal, a bespoke site for our global trade community. Customers are reminded that travel restrictions remain in place, and travelers will only be accepted on these flights if they comply with the eligibility and entry criteria requirements. Travel and entry requirements change frequently, and for these reasons we ask you to check via Partners Portal or Emirates.com for the latest requirements. Emirates Canada |
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