Popocatepetl Volcanic Ash – Extension
This travel waiver allows for voluntary changes for travel to, from or through the impacted airports as listed.
Impacted travel dates: May 15 – 22, 2023
Impacted airports:
- Mexico City, MX (MEX)
- Puebla, MX (PBC)
Applies to tickets issued on or before: May 20, 2023
Waiver Code: 7JC8P
Point of sale: USA, Canada, Mexico, Brazil, and Peru
Applicable tickets: Issued on NH (205) ticket stock
Permitted changes: Travel agents may make voluntary changes and if applicable, the change fee and fare differences can be waived for new flights departing between May 15 – 22, 2023, when the following parameters are met:
- Same booking class
- Same origin and destination
- Same airline
Reissues: Must be made by the original issuing agency by entering corresponding Waiver Code to the Endorsement Box of the reissued ticket
Refund: Tickets that meet the following requirements can be refunded to the original form of payment by the agency that originally issued the ticket by entering the corresponding Waiver Code in the Waiver Code box or Refund Application Box on ARC/BSP Reports
- ANA flight is canceled or original flight is delayed and is estimated to arrive at the final destination more than 2 hours after the original arrival time
- Commission, if applicable, must be returned