In response to the current weather situation, we would like to inform you that special conditions have been put in place for ticket changes and refunds.
To this end, please find attached Note AGV 005/24, which formalizes the exemption from charges for all ticket modification or cancellation/refund requests:
- Made as of today (07/02/2024) ;
- For bookings involving a flight segment between February 07 and February 11, 2024 inclusive.
We remain at your disposal for any further information.
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